Burbank Auto Repair

Very helpful and showed me where the problem was so I could understand what had to be done

I'm new to Los Angeles and am relieved to have found this place. They not only gave me a good deal when I called to compare estimates, but they looked up my vehicle info over the phone so that the parts would be ready and service expedited as soon as I arrived at the shop. As a young woman, I'm always skeptical of mechanics, but they were truly great-- my brakes were fixed right away, and they texted me later in the week to make sure everything was running smoothly with my new pads and rotors. True professionals and very nice people. I will be back!

So trustworthy, I wouldn't go anywhere else now that I found this place.

I'm new to Los Angeles and am relieved to have found this place. They not only gave me a good deal when I called to compare estimates, but they looked up my vehicle info over the phone so that the parts would be ready and service expedited as soon as I arrived at the shop. As a woman, I'm always skeptical of mechanics, but they were truly great-- my brakes were fixed right away, and they texted me later in the week to make sure everything was running smoothly with my new pads and rotors. True professionals and very nice people. I will be back!

As always, I can depend on the guys at olive auto to take care of me and my vehicle with trusted assurance like family. I've been a loyal customer since they opened. We are (car) family

Good job quickly completed

Thank God for Bobby. He is a real life saver. See my two previous reviews. I had taken my car to two previous shops and both had read the trouble codes incorrectly and said nothing was wrong with my car. When you smell a burning smell while driving and your car is running rough something is wrong. I took my car to Olive and met with Bobby. I explained everything that had been going on and immediately ran the trouble codes. 4 TROUBLE CODES POPPED UP!!! Now it's a mystery to me how Bobby can find these codes when 2 others couldn't find them. He told me he would call me back around lunch and let me know what's going on. True to his word, he called me back and told me exactly what the problem was, that he had contacted the dealer and everything was still covered under my warranty. He even made arrangements with the service manager at Glendale Mitsubishi. Bobby is the true definition of great customer service. I would not hesitate to bring my car back here.

I've been here several times. Once to have a starter replaced and was very happy with the work. Quick and friendly. Last time I stopped in because my brakes were making a lot of noise. After a full inspection they told me that my brakes were in good condition, it was just brake dust accumulating. I was given a list of recommended services for a future visit and charged NOTHING. These guys clearly know a thing or two about customer service. I'll be going to them for all of my car service needs. A+!

This review is long over due! I first came about 2 years ago because I needed a oil change. Didn't realize the my AC needed servicing as well as a filter change. Not knowing how important these things were I told them not to worry about it. Bobby explained to me why these items needed tending if I wanted to continue using my car. Lemme tell you, I noticed a huge difference. They even follow up with a phone call to see how everything is working. I've been back since to have brakes/shocks taken care of, tires, alignment, you name it. Reasonable prices, informative, efficient, quick, and great customer service!!! I'll continue to trust them with my car.

This place was so wonderful dropped my car off in the morning the owner gave me a ride back to my house the car was ready within 4 hours had my brakes done and the car feels like I just drove for the first time I am so happy with the service and the car repair highly recommend this place ... The customer service service and the kindness was the best I've ever experienced at a mechanic shop !! A very happy customer !!