5

Ali and his staff are the most honest, trustworthy, and professional in all of Los Angeles county.

5

I took my car into ALI's on a Saturday - Ali greeted me very kindly as always, and Shawn wrote up my paperwork - i had never met him before but he was very easy going and efficient. Shawn called me on Saturday afternoon saying that after inspection I had a broken radiator and thermostat, and that my car would be done by Monday, which I thought was really impressive considering they are closed on Sunday. They quoted me a price right then and there. Ali called me Monday around 11am to tell me that my car was done - and when i picked it up the price had not changed from the quoted price. I LOVE ALI's. I feel like the work they do is done with pride, and I feel like if I ever felt something wasn't right after they fixed it, they would gladly make it right - that's why I can't see myself anywhere else for service. Thanks, Ali for always giving me a great experience!

5

Brought my car in for an oil change and got what I wanted. Overall, very satisfied with the customer service!

5

I recommend this shop to all my friends. Fair prices, honest guys and quality work. I had some major maintenance done on 4x4 hummer. Car runs 100 times better. they even washed it and put some gas in it for me. I'll be back for sure.

5

They are honest and efficient. For a woman, their honesty is very important. I went to Pep Boys and they said there were all kinds of things which needed work--about $1200. Ali said that most of the list was unnecessary, and the repairs were about $400. I have continued to trust them for several years.

5

I had several issues with my car, and I was concerned about the cost. Having a few years' experience with Ali and his team, I was not concerned about quality. When I brought the car in, I was told that some of the work was covered my a manufacturer's recall (which, somehow, the manufacturer forgot to tell me. So this one little service saved me several hundred dollars. Thanks for going the extra step, guys!

5

Excellent customer service, and a very thorough job in servicing my breaks. Best shop in Burbank!!

5

GREAT, TIMELY SERVICE. GOT ME IN WITHIN 15 MINUTES. I'M A CUSTOMER FOR LIFE.

5

Police, professional, vehicle was ready when promised and estimate was correct. Why pay "Dealer" repair cost when you can get quality work at Ali's?

5

Shawn was great he was very informativeand was a great help in helping diagnosingthe problem and helping me get in on the weekend to fix it.

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